Privacy Policy

Last Updated: 05/09/2026

At Viveka Home Made Products, we respect your privacy and are committed to protecting the personal information you provide when using our website and purchasing our products.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

When you place an order, create an account, contact us, or use our website, we may collect information such as:

  • Name
  • Mobile number
  • Email address
  • Billing and delivery address
  • Order and transaction details
  • Information you provide when contacting customer support
  • Website usage and technical information, where applicable

We collect only the information reasonably required to provide our services and process your orders.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Confirm your orders and payments
  • Contact you regarding your order
  • Provide customer support
  • Process refunds, cancellations or replacements
  • Improve our products and website
  • Send important service-related notifications
  • Prevent fraudulent or unauthorized transactions
  • Comply with applicable legal requirements

3. Payment Information

Payments may be processed through third-party payment gateways.

Viveka Home Made Products does not directly store your complete debit card, credit card, UPI or banking credentials on our website unless specifically stated otherwise.

Payment information is handled by the applicable payment service provider according to its own privacy and security policies.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to provide our services, such as:

  • Delivery and courier partners
  • Payment gateway providers
  • Website hosting and technology service providers
  • Customer support or service providers
  • Government or legal authorities when required by law

Only the information necessary for the relevant service will be shared where reasonably possible.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage and improve website performance.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Your Personal Information

You may contact us if you want to:

  • Know what personal information we hold about you
  • Correct inaccurate information
  • Request deletion of information where applicable
  • Ask questions about how your information is being used

Certain information may need to be retained where required for legal, accounting, transaction or regulatory purposes.

8. Third-Party Links

Our website may contain links to third-party websites, payment services or other external platforms.

Viveka Home Made Products is not responsible for the privacy practices or content of those third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

9. Children’s Privacy

Our website is intended for general consumers and is not specifically directed toward children.

We do not knowingly collect personal information from children without appropriate consent.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services or applicable legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

11. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy, please contact us:

Viveka Home Made Products
Location: Tirupur, Tamil Nadu, India
Email: care@vivekahomemadeproducts.com
Phone / WhatsApp: +91 9944094977