Shipping & Delivery Policy

Last Updated: 05/09/2026

At Viveka Home Made Products, we carefully pack our homemade traditional sweets, millet laddus and dal powders to ensure they reach you safely and in good condition.

1. Order Processing

  • Orders are processed after successful payment confirmation.
  • Our products are freshly prepared, packed and dispatched with care.
  • Orders are generally dispatched within [1–3 business days].
  • Orders placed on Sundays or public holidays may be processed on the next working day.

2. Shipping Method

We ship orders through reliable courier and delivery partners based on the delivery location and availability.

Depending on the location, orders may be delivered through:

  • Standard courier services
  • Express delivery services, where available
  • Local delivery partners, where applicable

The available shipping options and charges will be displayed during checkout.

3. Delivery Time

Estimated delivery time may vary depending on the destination:

  • Within Tamil Nadu: Approximately 2–5 business days
  • Other parts of India: Approximately 3–7 business days
  • Remote locations: Delivery may take additional time

These are estimated timelines and may vary due to courier delays, weather conditions, holidays, transportation issues or other circumstances beyond our control.

4. Shipping Charges

Shipping charges will be calculated based on factors such as:

  • Delivery location
  • Order weight
  • Shipping method selected
  • Applicable courier charges

The applicable shipping charge will be displayed during checkout before you complete your order.

5. Order Tracking

Once your order has been dispatched, we may provide a tracking number or tracking link through SMS, WhatsApp or email, depending on the available courier service.

You can use the tracking details to check the status of your shipment.

6. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

  • Name
  • House/Building number
  • Street/Area
  • City
  • District
  • State
  • PIN code
  • Contact number

Viveka Home Made Products will not be responsible for delays or failed deliveries caused by incorrect or incomplete address details provided by the customer.

7. Failed Delivery

If a delivery attempt is unsuccessful because the customer is unavailable, the address is incorrect, or the courier cannot reach the customer, additional delivery attempts may be made according to the courier partner’s policy.

Any additional shipping charges, if applicable, may be payable by the customer.

8. Damaged Packages

If your package appears to be damaged, open or tampered with at the time of delivery, please take photographs/videos of the package before opening it and contact us within 24 hours.

We will review the issue and provide an appropriate resolution where applicable.

9. Delivery Delays

While we aim to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

  • Severe weather
  • Natural disasters
  • Transport disruptions
  • Courier service issues
  • Public holidays
  • Address-related issues
  • High-volume delivery periods

We appreciate your patience in such situations.

10. Contact Us

For shipping or delivery-related queries, please contact us:

Viveka Home Made Products
Location: Tirupur, Tamil Nadu, India
Email: care@vivekahomemadeproducts.com
Phone / WhatsApp: +91 9944094977

Our Promise

We carefully pack every order and work with reliable delivery partners to ensure that your Viveka Home Made Products reach you safely and on time.